We bought a cheap one-way ticket from New York LaGuardia (LGA) to London Gatwick (LGW) via Toronto Pearson (YYZ) for $557.09 (£431), a very good deal for a true premium economy across the Atlantic. There are 16 seats in business and 276 in economy. The big attraction for most flyers is the extra legroom, with seats equal to the domestic first class of U.S. mainline carriers. The business-class cabin on WestJet’s 787-9s is small and intimate, with 16 seats spread across four rows. The other major Canadian airline besides Air Canada is onto something and making solid profits, with fast-growing revenue. See, BREAKING: UAE is removed from travel corridor immediately, Bahamas blowout: Inside the £12,000-per-night Four Seasons villa fit for royalty, American Express dropping 1 hotel elite status benefit from the Platinum Card. There was also a magazine section, increasingly common on IFE systems, with quite a few titles. Passengers were seated and waiting for their boarding zone to be called. Business and Premium boarded together in the first group, a nice touch for passengers in the latter class, who definitely could feel they were getting some privilège indeed. With such chop-chop service delivered with a smiling attitude, I didn’t really care that the cheese tray I’d just had was middling. Qantas touts its Boeing 787-9 Dreamliner premium economy seat as 'revolutionary' and a world champion in the better-than-economy stakes. The flight attendants moved fast but never looked harried, and we were done in 25 minutes, just like with dinner. And you also get two dedicated bathrooms, not shared with coach. WestJet clearly prefers the former; the staffed desks were well behind the kiosks, and fewer than you’d expect to find, as if the airline had wanted to discourage people from using them. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Cabin crews can really make or break a flight for passengers, and that’s true for economy class, too, premium or otherwise. See, The best cards for Priority Pass lounge access, Reminder: You don’t have to be on the ‘No Fly List’ to receive an airline ban, Marriott reinstates elite benefit guarantees effective immediately, Check your American Airlines accounts: 2021 rollover elite miles, dollars and segments now posting, The Platinum Card® from American Express, Blue Cash Preferred® Card from American Express, Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. Kudos to WestJet for the premium-quality blanket, vastly better than what’s usually found in economy, but minus points for a flimsy pillow that wasn’t in the same class as the blanket. WestJet 787 Dreamliner seats a total of 320 passengers. Sitting in 6K confirmed the positive impression. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Editorial Note: The Points Guy UK is independent; the opinions published here are always those of the reviewer, who has final editorial approval. The moving map offered a lot of views to satisfy the aviation geeks. Could not connect to the internet on the inflight Wi-Fi. The extendable footrest was controlled with a smooth mechanical button on the armrest, next to the one that reclined the seatback. Since our inflight service does not include a complimentary meal, please see onboard menu options on your flight. The foul weather outside couldn’t dampen the spirits in the cabin; we had just crossed the Atlantic in the hands of a nice crew, aboard a beautiful new airplane, in pretty good seats. With 19 inches of width and 38 inches of legroom, this was exactly the same as most domestic first-class seats, but with a far crisper and bigger entertainment display in front of it. Passengers who were still sleeping as breakfast service began were served later without any fuss. (On his review flight in WestJet’s biz class, Nick found the internet connection reliable and the prices fair.). It exuded, however, a bit of the shopping-mall feeling you get at airports all around the world these days. There are 3 cabins with 16 Business, followed by 28 Premium and … The seatback in front contained the usual literature, including the airline’s own not terribly exciting onboard magazine, plus headphones and an amenity kit. Not all airlines put logos on napkins, but WestJet did. For passengers who want to earn SkyMiles, flights in premium economy on WestJet planes not booked on Delta.com earn 100% of miles flown as Delta Medallion Qualification Miles and 20% of miles flown as Medallion Qualification Dollars. If you are not sure which is the right product for you, you should seek advice. While many airlines use the entire space between doors one and two on the 787-9 for business class, WestJet has 16 business class seats plus 28 premium economy seats in that space. The IFE was intuitive to navigate either with the touchscreen or the remote, and the favorites function was a handy place to store things you might want to watch without diving deep into menus every time. The buttons were between the stowed remote control and the storage cubby, the latter a perfect place for glasses, phones, tablets and other small objects. Fragrance-free options are rare. Please view our advertising policy page for more information. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Just over 8 months old, this was a gleaming bird, with seats and fixtures that looked and felt new. The 28-seat premium economy cabin on WestJet’s 787s is directly behind business and ahead of a large galley and restroom area separating it from economy. If redeeming points to fly WestJet, your options are limited to WestJet’s own WestJet Rewardsor to Delta’s SkyMiles. The latter are worth $47, by our valuations. WestJet, founded in 1996, is more of a hybrid between a legacy airline and a modern low-cost — and with a business class worthy of far more storied airlines. But there were employees hovering about the kiosks, ready to help, and I didn’t see anybody struggling to use the self-check-in process. This post contains references to products from one or more of our advertisers. And, depending on the airline, it’s not just coach with extra legroom, it’s a whole separate cabin and class of service, with different seats. Flight WS3 was operated that day by a 787 with the registration C-GURP, identifying it as the second delivered to the airline. Almost unheard of! The moving map offered a lot of views to satisfy the aviation geeks. WestJet installed just 16 Business Class seats in a 1-2-1 reverse herringbone configuration, and therefore there’s just a partition between the classes rather than a galley, which would naturally be where … By clicking a product link, you are departing from The Points Guy UK, and we cannot be held responsible the accuracy of the information contained within the linked site. Many of the offers that appear on this site are from companies from which The Points Guy UK receives compensation. The tray table extended smoothly from the other armrest, right under the electronic dimming controls peculiar to 787 windows, with the pull of a small lever that eliminated the need to fish awkwardly for a handhold. 787 Dreamliner; Guest capacity: 320: Engine: General Electric GEnx: Economy seat pitch: 31” Premium seat pitch: 38” Business seat pitch: 46” Lavatories: 9: Cruise speed: Mach 0.85: Maximum altitude: 41000ft: Range: 7,635 nautical miles (8,786 mi; 14,140 km) range: Wingspan: 60.17m (197.4ft) Length: 63m (206ft) Height … This is a much-needed update to WestJet’s Premium Economy offering, however, it is not enough to push me over the top with their initial sticker price. Upgrade Lockdown On that note, I have had a couple of flights now where, despite seats being available when inquiring at the gate, my ticket class would not … Terms apply to the offers listed on this page. *Bonus value is an estimated value calculated by TPG and not the card issuer. Between my incoming flight from LGA and the 9:50 p.m. departure of the flight to Gatwick, I had time to explore Terminal 3, where all WestJet flights at YYZ arrive and depart. This compensation helps pay the costs associated with running our website, and does not result in any additional fees to you. Economy class varies depending on aircraft type. Known for its low-cost business model that’s only been partly rivaled in Canada, WestJet is transforming further into a full-service carrier as it only recently started true long-haul service to Europe and announced business and premium … Best seats in the plane. The WestJet Boeing 787-9 Dreamliner features a three-class cabin including business class, premium economy and economy seating. Leaving 244 seats in industry standard 3-3-3 Economy at 31″. CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. It featured a height-adjustable headrest, with wings that cradled my head in place and actually stayed put. Just 25 minutes later, the crew took the trays, and after 10 more minutes turned off the cabin lights. I would like to subscribe to The Points Guy newsletters and special email promotions. Note that two were Canadian wines, a fitting choice from a Canadian carrier. The good news is … The smiling, solicitous flight attendants serving premium economy were happy to explain the seat controls and the entertainment system. Complimentary cold meals, alcoholic and non-alcoholic beverages are included. With the cabin kept at a cold enough temperature to keep most American passengers (used to air conditioning at full blast) happy, that good blanket came in handy. The foul weather outside couldn’t dampen the spirits in the cabin; we had just crossed the Atlantic in the hands of a nice crew, aboard a beautiful new airplane, in pretty good seats. Please view our advertising policy page for more information. Not a bad breakfast, if nothing fancy, and a good way to start the day after an early-morning landing. Kudos to WestJet for the premium-quality blanket, vastly better than what’s usually found in economy, but minus points for a flimsy pillow that wasn’t in the same class as the blanket. 2x2 Premium … And you also get two dedicated bathrooms, not shared with coach. Sign up for the free daily TPG U.K. newsletter for more airline news! That adds to the feeling of coziness and exclusivity — you can’t see, or hear, coach class. “Good morning, I’m First Officer Tom,” the voice came on the P.A., telling us we could stretch our legs one last time. The service flow meant we got almost three hours to sleep, uninterrupted by any announcements from the crew, before lights came back on at half power. Standard for these aircraft moved fast but never looked harried, and not! 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