A new drive has to be initialized and formatted. Found this on a search for this issue. So, I bought a Samsung 970 Evo Plus M.2 SSD to add as a second drive (1 TB). Computer does not detect new internal hard Drive, Added new m.2 nvme drive and its not detected, Laptop's BIOS detects only an old HDD but not a new SSD, new SSD works fine on my desktop system. AWCC does not detect my KB. [–]AwesomeShizzlesAlienware 17R4 1 point2 points3 points 1 year ago (2 children). Specifically, "create and format disk partitions" in the search option or control panel? Hi all! And some opinions. I have run the Windows Memory Diagnostics app. (Intel Core i9, RTX 3080 Aurora 11). For a better experience, please enable JavaScript in your browser before proceeding. I am running the latest BIOS (Alienware_Area_51_R5_2.0.3.exe) from the Area-51 R5 page. It worked for me once. Running list disk in diskpart also does not show the drive. Select it. Step 1: Right-click on This PC, select Manage. My SSD drive listed above is not being recognized by my computer after I had to take it out in order to change the battery on my laptop (Alienware 17 R2). There are no pop up messages and it does not show up in Disk Manager. I have a WD blue 3D NAND SATA but it is not being detected as it is not compatible with the open SSD slot. I hope this is ok to post here. I never heard of SSD from this company so I was curious about its performance. From what I googled, it shouldn’t be necessary, but I’m out of ideas.... [–]ashenfang7404 1 point2 points3 points 1 year ago (4 children). https://windowsreport.com/windows-10-thinks-hard-drive-removable/, [–]gadgetoidM15R3 0 points1 point2 points 1 year ago (0 children). Try to swap SATA cables between your HDD and SSD. The BIOS on your system have not like it. We welcome everyone and value all of your opinions but attacking another member for their choice in brands will not be tolerated and will result in an immediate ban without warning. and join one of thousands of communities. use the following search parameters to narrow your results: If you have an official support request or problem, we can not help you with that as we do not work for Dell. The specs included 6700 HQ, 980m, 16 GB DDR4 and a 500 Gig SSD + 1 TB Hard Drive combo. Hi, I'm having some issues with the second hard drive, the BIOS does recognize it but windows does not, it doesn't show on computer management either, does anyone know how to fix this? Here is a list of upgrades I done. I saw somewhere that the first SSD slot supports SATA, can anyone confirm that or is that just for m15 r2? Now I am trying to add another hard drive. First off the m.2 ports are all Sata3 which don't support the PCI-E 2.0 x2 Plextors, apart from that huge problem, the mobo can't supply enough power to the 3.3A plextor (the samsung m.2's it ships with use 0.7 A). Do I need to change this to AHCI? How to Add RAM to Alienware Aurora R11 - DIY=Saving $$$ - Links for RAM... R11 i9-10900KF+3080 rank #34 on Timespy US leaderboard. She’s here! Samsung NVMe SSD are hit or miss in terms of compatibility. I know that @Prema had to do some tweaking of the BIOS on the Sky X9 to get them working well. I started from whipping my 1tb mobile drive of photos … From prior experience changing disk access mode is a nightmare so I’ve left it as RAID. I have a SSD in m.2 slot 1. need help turning off raid in bios alienware aurora R9, Alienware 17 R3 from 2016. No help. I just ordered a 256 plextor m6e for my alienware 15 and suspect that the 2015 alienware's don't support them at all. The SSD that came with 15 R3 is NVMe PC300 by SK Hynix. The Tom's Hardware Show returns at 3PM ET on January 11th! Whenever I enter bios, it says that all of my sata ports are disabled yet it detects my HDD in sata port 1. However, you may find that SSD drive not appearing when you install it on your computer. The SSD shows up in the BIOS and in the Device manager under disk drives but it's not visible at all under Disk Management which means I can't format it, assign a drive letter or do anything. I’ve installed it, but can’t get Windows 10 to detect it at all and does not show in the Device Manager. As you can see in the pictures, I am using the U.2 cable to connect this SSD. The problem is that the disk is not detected when I plug it in some of my USB ports. There are other places for that. Very satisfied. I received no media with the PC. Samsung NVMe SSD 983 DCT product brief The SSD is not recognized in the BIOS or Disk Manager in Windows 10. Please review Alienware's official YouTube channel before asking how to work on your laptop or desktop! One of these slots only supports PCIe NVME M.2 drives so a SATA M.2 SSD drive will not be detected by the system if installed in this slot. JavaScript is disabled. I am not sure how it works with Alienware's BIOS. Just like a hard drive, most times the SSD is detected but not showing up in My Computer because the disk driver is not installed properly. Overheating? Pressing F1. I called Alienware support and they refuse to help me since I didn’t get the drive from them. I can't find anything in the BIOS which indicates that I need to enable anything. You need to contact Dell/Alienware on their official support forum here or on their official Facebook page. You must log in or register to reply here. I believe the recovery is a partition of my C drive. [–]ThresherGDI 0 points1 point2 points 1 year ago (0 children). It’s showing my SSD (Drive D) as the removable drive. I plugged it into the empty m.2 slot of my 15" R4 but the laptop didn't detect it. Received my new Alienware 18 on Wednesday. I thought M.2 drives were considered internal drives and not “removable” drives. Okay, so I got a nice deal on a refurbished Alienware 15 R2 from amazon. Hi, I just install a Samsung 970 Evo Plus NVMe 1TB M2 SSD as a second disk drive and Windows 10 detect it as a SSD drive. You should see the drive but not initialized. Please no selling in this sub-reddit! Maxed out R11 Aurora fresh out of the box! However, I cannot figure for the life of me how to make this detectable in Windows! Nothing worst than turning on your laptop or desktop and seeing these words "Hard not detected" or "Hard drive not installed". This is something that can be set in BIOS with a regular PC. [–]Namdnas78[S] 0 points1 point2 points 1 year ago (1 child). Okay, so I got a nice deal on a refurbished Alienware 15 R2 from amazon. All I get it is the original ssd as drive "c" and I it does not … Please keep the discussions civil. Usually, the SSD drive is not showing up in Disk Management … R10 arrived today. My C drive (HDD) came back and works normally after I put everything back together, but my SSD drive is not recognized in Disk Management. I tried to install the official drivers, but I couldn't because of the - Samsung NVMe Express Device is not connected. First I ran AS SSD benchmark, and was very shocked. Please email awsocialmedia@dell.com if you have any major issues! I have Alienware 17R5, the new May Windows update, and AWCC 5.2.37, BIOS 1.7 (today). Following steps worked for me to clean install Windows 10 on Samsung Pro 950 NVMe SSD on Alienware 17 R3. Alienware 13 not recognizing second m.2 ssd Jump to solution. In the work and daily life, SSD drive will be a great choice if you want faster read-write speed, lower power consumption, etc. Try to switch SATA cables between your HDD and SSD. After the initial boot-up, I shut it off and installed a Samsung 512 SSD, and put the 750 HDD in the secondary slot. If you can disable Plug and Play for the drive in BIOS, that should do the trick. Hey everyone. I figured out what to do, which was exactly as you described. Everyone is free to make a thread but if you require official support the aforementioned links should be your first posts so that Dell/Alienware can try to fix the problem. If you find your second hard drive not detected in Windows 10, read this post, please. Rendered by PID 15506 on r2-app-0db23d2e105a6ca8b at 2021-01-12 00:10:54.673338+00:00 running 9b9cb1f country code: FR. However, it shows in BIOS under the “Main” tab as M.2 PCIe SSD-2. UPDATE: It looks like this is happening when I'm using an USB extension cable. Fastest setup speed - BIOS settings, I have an Alienware m15 r2 and it has two 250 GB ssd in it, Project laptop to desktop a continuing saga. If you have a problem please contact Alienware through proper phone support or social media for official support. I just got an Alienware m15 r3 2070 super from Best Buy as a birthday gift from my wife. Tried different SATA ports. Issue with M17 R2 SSD not being recognized, https://windowsreport.com/windows-10-thinks-hard-drive-removable/. Removable drives would be usb sticks. Nope. Nothing worst than turning on your laptop or desktop and seeing these words "Hard not detected" or "Hard drive not installed". Everything went well (once I switched the boot up to AHCI and not RAID). It teaches you what to do respectively when second hard drive is not detected in FIle Explorer, Disk Management, BIOS or after Windows 10 update. Step 0: buy the correct ssd and ssd cables. Under the System Tools section, click Device Manager. Dell power adapter cycles from detected to undetected every 60 seconds or so and battery tends to stay not charged: Laptop Tech Support: 1: Aug 13, 2020: K: Solved! The specs included 6700 HQ, 980m, 16 GB DDR4 and a 500 Gig SSD + 1 TB Hard Drive combo. I just got my new Alienware M17 R2 in Lunar White yesterday. Hi, I repasted my Alienware 17 R4's CPU and GPU thermal paste and after I have checked everything (Handled with care) I boot it up and it is showing "Checking media presence" then proceeds to "No boot device found" I check the BIOS and my stock Nvme SSD is not showing up/detected. It worked for me once. Thanks! © 2021 reddit inc. All rights reserved. 4k random write speed was < 3 MB/s. I’ve installed it, but can’t get Windows 10 to detect it at all and does not show in the Device Manager. Install latest BIOS from Dell/Alienware Support website 2. After some issues getting the system to find it so I could set it up via Disk Manager, I got it going (did some Alienware updates, one of which was BIOS) and also pulled the drive out a few more times and reinstalled until it finally recognized). There is no official support on this page. Get an ad-free experience with special benefits, and directly support Reddit. So, you can try to reinstall the SSD driver to check if it can help to fix the issue. Here are the different configuration I tested - when the 2 SSD are plugged : no disks are detected - when the Toshiba SSD is plugged alone it's detected in both slots - when the Samsung SSD is plugged alone it's not detected in both slots 3080 Aurora 11 ) very shocked 's Hardware show returns at 3PM ET on January 11th, please,. Specifically, `` create and format disk partitions '' in the search option or control panel working well 2021-01-12! First I ran as SSD benchmark, and AWCC 5.2.37, BIOS 1.7 ( today ) left it as.. - Samsung NVMe Express Device is not recognized in the pictures, I found that system was booting the. To detected they refuse to help me since I got alienware ssd not detected nice deal a! 3080 Aurora 11 ) Samsung 256GB M.2 NVMe and I have installed all Windows updates, and Alienware! 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